Rescheduling Policy
You may reschedule or cancel your participation in free online courses anytime. Requests to reschedule or cancel can be sent to support@elearningline.com.
Rescheduling Policy
You may reschedule your enrollment in paid classes according to the following notice schedule:
- If notice is received and acknowledged 15 or more calendar days before the first day of the scheduled class, it may be rescheduled without penalty.
- If notice is received less than 15 calendar days before the first day of the scheduled class, there will be a 10 percent rescheduling fee.
Cancellation Policy
Refunds are handled according to the following notice schedule:
- If notice is received and acknowledged 15 or more calendar days before the first day of the scheduled class, the training fee is fully refundable.
- If notice is received less than 15 calendar days before the first day of the scheduled class, there will be a 25 percent cancellation fee.
- Fees paid for online training are nonrefundable, but can be applied to a different training class if there is a need to reschedule. See the above rescheduling policy.
- If we cannot provide training due to circumstances beyond our control, a full refund of fees paid will be made.